On Tue, Feb 26, 2009 at 9:07 PM, Maurits S. wrote:

On december, 20th, 2008, I ordered 2 tickets for the FA Cup-match between Leyton Orient FC and Sheffield United, which was to be held on january 3rd, 2009. From january 1st to 5th, I was on a short trip to London. I had to pick up my tickets at a 'box office', which seemed to be at the stadium.

On sunday january 3rd, the match was postponed because of a frozen pitch. This message was shown in the tube towards the stadium. I did not go to the stadium to collect my tickets.

The match was rescheduled some days later, but too late for me to visit.

Now, I would like to ask you friendly to refund my tickets, for which I paid a sum of GBP 40,--.

I would like to thank you very much in advance.

Before I forget: underneath you see a copy of the confirmation e-mail you sent me on december 20th, 2008.

Yours sincerely,

Maurits S.